Privacy Policy
Exogus Web ("Exogus Web", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at exogus-web.site and our Chrome extension (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.
1. Information We Collect
We collect the following types of information:
- Account information: name, email address, and password when you register.
- Recordings and content: screen recordings, audio, webcam footage, and transcripts you create using the Service.
- Usage data: pages visited, features used, timestamps, browser type, operating system, and IP address.
- Payment data: billing address and last four digits of your card (full card details are processed by our payment provider and never stored by us).
- Cookies and tracking: see Section 5 below.
2. How We Use Your Information
- Provide, operate, and improve the Service.
- Process payments and send billing-related communications.
- Send product updates, security alerts, and support messages.
- Analyze usage patterns to improve features and user experience.
- Comply with legal obligations.
3. Sharing of Information
We do not sell your personal data. We share data only in these cases:
- Service providers: trusted third parties who assist us in operating the Service (hosting, payments, analytics), bound by confidentiality agreements.
- Legal requirements: when required by law, court order, or governmental authority.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. You may delete your account and all associated data at any time from your account settings. Deleted data is purged from our servers within 30 days.
5. Cookies
We use cookies and similar tracking technologies to:
- Keep you logged in (essential cookies).
- Understand how visitors use our site (analytics cookies — Google Analytics).
- Remember your preferences.
You can control cookies through your browser settings or our cookie consent banner. Disabling essential cookies may affect Service functionality.
6. Your Rights (GDPR / CCPA)
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain processing.
- Data portability — receive your data in a machine-readable format.
- Withdraw consent at any time where processing is based on consent.
To exercise these rights, email us at support@exogus-web.site.
7. Data Security
We store all recordings and personal data on encrypted, SOC 2 Type II compliant servers. We use HTTPS/TLS for all data in transit. Despite these measures, no method of transmission over the Internet is 100% secure.
8. Children's Privacy
Our Service is not directed to children under 13 (or 16 in the EU/UK). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us at support@exogus-web.site.
9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or via a prominent notice on our website at least 14 days before the change takes effect.
11. Contact Us
For privacy-related questions or requests:
- Email: support@exogus-web.site
- Address: Exogus Web · Keizersgracht 391 A, 1016 EJ Amsterdam, Netherlands · KVK 81216694